These Terms and Conditions of Service ("Terms") govern your use of the diesel refuelling services provided by Fire Pump Refuelling ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not use our services.

1. Service Overview
1.1. Our company specializes in providing diesel refuelling services for fire pump systems.
1.2. Our services include the delivery of diesel fuel to your specified location for the purpose of refueling fire pump systems.
1.3. We operate in accordance with all relevant safety regulations and standards to ensure the safe and efficient delivery of fuel.

2. Ordering and Delivery
2.1. To request our services, you must place an order through our website, by phone, or by email.
2.2. You are responsible for providing accurate delivery details, including the location and accessibility of the refueling site.
2.3. We will make every effort to deliver the requested fuel within the agreed-upon timeframe. However, delivery times may vary depending on factors such as traffic, weather conditions, and availability of fuel.
2.4. In the event of any delays or issues with delivery, we will notify you as soon as possible and work to resolve the issue in a timely manner.

3. Payment
3.1. Payment for our services is due within 30 days from the end of the month in which the services were rendered, unless otherwise agreed upon in writing.
3.2. Late payments may result in the forwarding of the outstanding balance to a collection agency, and the client will be responsible for any associated collection fees.
3.3. If a client exceeds the payment terms, we reserve the right to refuse delivery of further services until payment is received in full.

4. Liability
4.1. While we take every precaution to ensure the safe delivery of fuel, we cannot be held liable for any damages, losses, or injuries that may occur as a result of the use of our services.
4.2. You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising out of or related to your use of our services.

5. Termination
5.1. We reserve the right to terminate or suspend our services to you at any time, with or without cause, and with or without notice.
5.2. You may terminate your use of our services at any time by notifying us in writing.

6. Governing Law
6.1. These Terms and any disputes arising out of or related to these Terms will be governed by and construed in accordance with the laws of Australia.

7. Changes to Terms
7.1. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.

8. Contact Information
8.1. If you have any questions about these Terms or our services, please contact us at sales@fprefuelling.com.au.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions of Service.